Frequently Asked Questions
Everything you need to know about your STUDIOCULT order.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.
What materials are used in your jewelry?
Most of our pieces are crafted from high-quality stainless steel, brass with gold plating, or enamel. Specific material details are listed on each individual product page.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your destination.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Can I cancel or change my order?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placing your order and we will do our best to assist you.